Returns Policy
At Byletticollection, we strive to provide our customers with the best shopping experience possible. We understand that sometimes, a product may not fit perfectly. That's why we have a hassle-free policy in place to ensure your satisfaction.
Please know Byletti collection offers a credit note only.
Eligibility
In order to be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. It must also be returned within 30 days of the purchase date.
Return Process
If you wish to return an item, please follow these steps:
- Contact our customer support team at byletti.co@gmail.com within 7 days of receiving your order to initiate the return process.
- Provide your order number and a detailed explanation of why you would like to return the item.
- Our customer support team will review your request and provide you with further instructions.
- Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria.
- If your return is approved, we will process a credit note. Please note that it may take up to 7 business days.
Exclusions
Some items are not eligible for return. These include:
- Swimwear that has been worn or washed.
- Items purchased during a sale or promotional period.
- Gift cards.
Defective or Damaged Items
If you receive a defective or damaged item, please contact our customer support team immediately. We will gladly replace the item or provide a refund.
Contact Us
If you have any further questions or concerns about our returns policy, please don't hesitate to contact our customer support team at byletti.co@gmail.com . We are here to assist you and ensure your satisfaction.